Phone conversations seem to have taken a backseat to text messages and emails. But when it comes to certain situations, like business calls or catching up with loved ones, a phone call is the way to go. However, we’ve all been there – an awkward silence on the line, struggling to keep the conversation flowing. That’s why we’ve compiled a list of tips to help you keep a conversation going on a call.
Whether you’re an introvert who could use some conversation-starting techniques or a seasoned chatterbox looking for new tricks, here are tips on how to keep a conversation going on call. Get ready to become a phone conversation master from today.
The Importance of Keeping a Conversation Going on Call
Maintaining a robust conversation on a call is crucial for several reasons. Firstly, it helps to establish a connection and build rapport with the other person. When there’s a natural flow to the conversation, it creates a comfortable environment for both parties to express themselves. Additionally, a lively conversation can help to avoid any awkward silences or moments of discomfort, making the call more enjoyable for everyone involved. Furthermore, keeping the conversation going demonstrates your interest and engagement, showing the other person that you value their thoughts and opinions. Overall, a well-maintained conversation on a call can lead to a deeper connection and a more productive exchange of ideas.
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How to keep a conversation going on a call
1. Active Listening Techniques for Effective Communication
One of the key elements in keeping a conversation going on a call is active listening. It’s essential to give your full attention to the other person and show that you’re genuinely interested in what they have to say. To do this, start by eliminating any distractions and focusing solely on the conversation.
Avoid interrupting or finishing the other person’s sentences, as it can hinder the flow of the conversation. Instead, let them express their thoughts fully and show that you’re actively engaged by nodding or providing verbal cues like “yes” or “I see.” By actively listening, you create an environment where the other person feels heard and valued, encouraging them to continue the conversation.
Related: How to keep a conversation going over text with your crush
2. Ask Open-Ended Questions to Engage the Other Person
Asking open-ended questions is a powerful technique to keep a conversation going on a call. Unlike closed-ended questions that can be answered with a simple “yes” or “no,” open-ended questions encourage the other person to share more elaborate responses.
This not only helps to keep the conversation flowing but also allows for a deeper understanding of their thoughts and feelings. For example, instead of asking, “Did you enjoy your vacation?” you can ask, “What were some highlights of your vacation?”
This prompts the other person to provide more detailed information, opening up the opportunity for further discussion. By asking open-ended questions, you demonstrate your curiosity and engagement, making the conversation more dynamic and engaging.
3. Use Follow-Up Questions to Show Interest and Keep the Conversation Flowing
Follow-up questions are an excellent way to show interest in the other person’s responses and keep the conversation flowing smoothly. When someone shares something with you, take the opportunity to ask additional questions to delve deeper into the topic. For instance, if the person mentions they enjoy hiking, you can ask follow-up questions like, “What’s your favorite hiking trail?” or “Have you ever hiked in a different country?”
These follow-up questions not only demonstrate your curiosity but also provide a platform for the other person to share more about their experiences and interests. By actively engaging in the conversation through follow-up questions, you create a dialogue that is rich in content and keeps both parties invested.
4. Share Personal Anecdotes or Stories to Create a Connection
Sharing personal anecdotes or stories is an effective way to create a connection and keep the conversation going on a call. When you open up about your own experiences, it not only adds depth to the conversation but also allows the other person to relate and share their own stories. For example, if the topic of discussion is travel, you can share a memorable travel experience and ask the other person if they have any similar stories.
This exchange of personal stories creates a sense of camaraderie and shared experiences, making the conversation more engaging and enjoyable. However, be mindful not to dominate the conversation with your own stories. Remember to give the other person the opportunity to share their own experiences as well.
5. Use Humor to Lighten the Mood and Keep the Conversation Enjoyable
Humor is an excellent tool to keep a conversation on a call enjoyable and light-hearted. Sharing a funny anecdote or making a witty remark can help break the ice and ease any tension that may arise during the conversation. A well-timed joke or a funny observation can elicit laughter and create a positive atmosphere.
However, it’s important to be mindful of the other person’s sense of humor and avoid offensive or inappropriate jokes. Humor should be used as a catalyst to foster a positive and engaging conversation, not as a means to mock or ridicule. By injecting humor into the conversation, you create a relaxed environment that encourages both parties to continue the dialogue.
6. Show Empathy and Understanding to Build Rapport and Trust
Displaying empathy and understanding is crucial in keeping a conversation going on a call. When someone shares their thoughts or feelings, it’s essential to validate their emotions and show that you understand their perspective. This can be done by using phrases like, “I can imagine that must have been challenging for you,” or “I understand what you mean, and I’ve felt the same way before.”
By acknowledging and empathizing with the other person, you create a safe space for open communication and build rapport. This, in turn, fosters trust and encourages the other person to share more authentically. By showing empathy and understanding, you can keep the conversation flowing smoothly and create a meaningful connection.
7. Avoid Potential Conversation Killers and Staying Positive
To keep a conversation going on a call, it’s crucial to avoid potential conversation killers and maintain a positive attitude. Negative comments, complaints, or excessive criticism can dampen the mood and discourage the other person from engaging further.
Instead, focus on the positive aspects of the conversation and try to find common ground. If a potentially contentious topic arises, approach it with an open mind and respect the other person’s perspective. By staying positive and steering clear of conversation killers, you create an environment that encourages open dialogue and the continuation of the conversation.
8. Use Active Body Language and Vocal Cues to Convey Interest and Engagement
Although a phone call eliminates visual cues, you can still convey interest and engagement through active body language and vocal cues. Sit up straight and maintain good posture to project confidence and attentiveness. Smile while you speak, as it can be heard in your voice and helps to create a positive atmosphere.
Use appropriate vocal cues like “mm-hmm,” “uh-huh,” or “I see” to show that you’re listening and engaged in the conversation. By using active body language and vocal cues, you communicate your interest and encourage the other person to continue sharing.
9. Practice and Honing Conversation Skills Through Role-Playing and Practice Sessions
Finally, to become a master of phone conversations, it’s essential to practice and hone your conversation skills. Role-playing with a friend or family member can help you simulate various scenarios and practice different conversation techniques.
You can also record your practice sessions and listen back to identify areas for improvement. Additionally, joining public speaking or communication workshops can provide valuable insights and guidance for enhancing your conversation skills. By continuously practicing and seeking opportunities to improve, you’ll become more confident and adept at keeping a conversation going on a call.
Final thoughts
Keeping a conversation going on a call is a valuable skill that can greatly enhance your interpersonal communication. By actively listening, asking open-ended questions, using follow-up questions, sharing personal anecdotes, injecting humor, showing empathy, avoiding conversation killers, using active body language and vocal cues, and practicing your conversation skills, you can become a phone conversation master.
So the next time you find yourself on a call, embrace the opportunity to connect and engage and let the conversation flow effortlessly.
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